Impact and mechanism of the COVID-19 on the spatio-temporal patterns of Zhangjiajie tourism network attention

Based on the spatial-temporal perspective of geography, this paper quantitatively measures the impact of COVID-19 on the spatial-temporal pattern of tourism network attention in Zhangjiajie, and finally summarizes the influencing factors and mechanisms. The results show as follows. (1) From the perspective of time, the online attention of tourism in Zhangjiajie shows a trend of "decline to rebound, and to stability", which reflects the temporal mobility of the effect of COVID-19 on the tourism. (2) From the spatial dimension, the scale-order of attention to the Zhangjiajie' s tourism network is relatively stable, and the effect of COVID-19 on the tourism shows a trend of "distance decay" on the whole. (3) The adjustment of tourists' perception of tourism risk, destination familiarity and location, tourists' risk tolerance and authority restriction are the influencing factors of tourism net-work attention. These factors interact with each other to drive the spatio-temporal change of tourism network attention.

A retrospective study of knowledge management for integrated resorts (IRs) crisis preparedness

PurposeThis study aims to propose a systematic knowledge management model to explore the causal links leading to the organizational crisis preparedness (OCP) level of integrated resorts (IRs) during the COVID-19 pandemic based on the intangible capital of organizational climate, dynamic capability, substantive capability and commitment.Design/methodology/approachThe authors use data obtained from IRs in Macau. The Wuli–Shili–Renli (WSR) approach underpins the study. Structural equation modeling following fuzzy-set qualitative comparative analysis (fsQCA) was used for data processing.FindingsThe results showed that organizational climate has an essential role in IRs preparedness for crises and affects their dynamic capacity, substantive capacity and commitment. The fsQCA results revealed that the relationships between conditions with a higher level of dynamic and substantive capability lead to higher OCP scores.Practical implicationsExecutives should develop systemic thinking regarding organization preparedness in IRs for crisis management. A comprehensive understanding of the IRs' business environment and crises is necessary, as they will require different factor constellations to allow the organization to perform well in a crisis. Financial support for employees could ensure their assistance when dealing with such situations. Rapid response teams should be set up for daily operations and marketing implementation of each level of the IRs management systems.Originality/valueThis study contributes to the extant literature on IRs crisis management in the OCP aspect. The authors constructed a systematic composite picture of organization executives' knowledge management through the three layers of intangible capitals in WSR. Moreover, the authors explored causal links of WSR from symmetric and asymmetric perspectives.

The Effect of the COVID-19 Pandemic on Dental Tourism in Croatia

Dental tourism is based on providing dental services outside the home country at more favourable prices but with added value in tourist offers and arrangements. Croatia has become a destination for affordable and at the same time quality dental tourism due to low prices, high quality, and natural beauties. In addition to dental services, most clinics offer transportation and accommodation. Dental tourists want to combine dental services with vacation, which makes Croatia a desirable destination precisely because of the natural beauty and abundance of rich content. For this reason, many Croatian dentists have recognized dental tourism as an additional source of income or as their primary business orientation. Although clinics operating within dental tourism are located throughout Croatia, the most significant number is in Zagreb, Rijeka, and Split. Patients mostly come from developed countries such as Italy, Austria, Germany, UK, Ireland, Japan, Canada, and the USA, where dental procedures are not as affordable. Dental tourism in Croatia had exponential growth until March 2020, when, for the first time, it faced a global problem and was challenged in the form of the COVID-19 pandemic.

The evolution of consumers' demand for hotels under the public health crisis: opinion mining from online reviews

This research aims to grasp the evolution of consumer demand and improve the resilience of the hotel industry under the public health crisis (COVID-19). Online reviews of 7,679 hotels in 10 cities were collected from Ctrip, China's major online hotel platform. Then, we applied opinion mining and time evolution to mine the change in consumer demand before, during, and after the COVID-19 pandemic. Findings show that some consumer demands (e.g. epidemic safety) will change during the outbreak period. However, during the nonoutbreak period, users were more concerned about their own check-in experience (e.g. hotel facilities, front desk services). This article provides new ideas for identifying the dynamic value of online reviews. We suggest that businesses focus on ensuring hotel safety during the crisis period. The results contribute essential theoretical and practical significance to the hotel industry's crisis management during public health crises.

Quantitative Analysis of Seasonality and the Impact of COVID-19 on Tourists' Use of Urban Green Space in Okinawa: An ARIMA Modeling Approach Using Web Review Data

We employed publicly available user-generated content (UGC) data from the website Tripadvisor and developed an autoregressive integrated moving average (ARIMA) model using the R language to analyze the seasonality of the use of urban green space (UGS) in Okinawa under normal conditions and during the COVID-19 pandemic. The seasonality of the use of ocean-area UGS is primarily influenced by climatic factors, with the peak season occurring from April to October and the off-peak season from November to March. Conversely, the seasonality of the use of non-ocean-area UGS remains fairly stable throughout the year, with a relatively high number of visitors in January and May. The outbreak of the COVID-19 pandemic greatly impacted visitor enthusiasm for travel, resulting in significantly fewer actual postings compared with predictions. During the outbreak, use of ocean-area UGS was severely restricted, resulting in even fewer postings and a negative correlation with the number of new cases. In contrast, for non-ocean-area UGS, a positive correlation was observed between the change in postings and the number of new cases. We offer several suggestions to develop UGS management in Okinawa, considering the opportunity for a period of recovery for the tourism industry.

Effect of marine economic development pilot policies on regional economic resilience: Based on quasi-natural experiments from coastal areas in China

China began to implement marine economic development pilot policies from 2011 in order to promote land and marine development in a coordinated way, transform and optimize marine industrial layout, formulate and improve the policy and institutional construction of ocean development, promote marine economic power strategy, and improve the level of regional economic resilience in coastal area. Tourism industry is an important part of regional economy of coastal areas. Taking the marine economic development pilot policies as a quasi-natural experiment and based on the panel data of cities in coastal areas of China from 2007 to 2020, a multi-period difference-in-differences (DID) model was used to assess the impact of these pilot policies on regional economic resilience and tourism economic resilience. The results show that the implementation of marine economic development pilot policies can significantly promote regional economic resilience and tourism economic resilience. COVID-19, as a moderating variable, has significantly weakened the effect of marine economic development pilot policies on regional economic resilience. In terms of regional heterogeneity, the establishment of marine economic development pilots has a more significant policy effect on regional economic resilience in the central and southern coastal areas, while the policy effect on tourism economic resilience is more significant in the eastern coastal areas. In view of these findings, it is of great significance for cities to prevent systemic risks and improve regional economic resilience, by means of reasonably expanding marine economic development pilots and planning coastal regional economic systems according to local conditions. © 2023, Editorial office of PROGRESS IN GEOGRAPHY. All rights reserved.

Social Distance with Tourists in U.S. Counties with the Highest Historical Numbers of Reported COVID-19 Cases

With destinations steadily ‘opening back up for business' (while COVID-19 cases are still high in many areas), there is an increasing need to consider residents. Integrating the cognitive appraisal theory and the affect theory of exchange, this work tests a structural model examining the degree to which residents' perceptions of COVID-19 precautionary measures explain emotions directed toward visitors, and ultimately their willingness to engage in shared behaviors with tourists. Data were collected from 530 residents in 25 U.S. counties with the highest percentages of historical COVID-19 cases per population. A total of 10 of the 12 tested hypotheses were significant, contributing to 60% and 85% of the variance explained in contending and accommodating emotions, and 53% and 50% of the variance explained in engaging in less intimate–distal and more intimate–proximal behaviors with tourists. The implications highlight the complementary use of the two frameworks in explaining residents' preference for engagement in less intimate–distal interactions with tourists.

Can tourism development and economic growth mutually reinforce in small countries? Evidence from Singapore

This study investigates the causal relationships between international tourism development and the economic growth of a global city-state - Singapore - drilling into the temporal details of the tourism-economy nexus in small countries. Many studies have examined whether the tourism-led growth hypothesis or the economy driven-tourism growth hypothesis holds in large developed and emerging countries. Still, relatively few studies examine small countries' tourism-economy nexus, and the temporal details of the nexus have not been adequately examined. We examine the tourism-economy nexus in Singapore using quarterly data from 1991Q1 to 2020Q4 and the Autoregressive Distributed Lag (ARDL) Model, with the long- and short-run dynamics and the feedback loop of the nexus considered. Our statistical findings show that international tourism development leads economic growth by two quarters in Singapore. Also, there are both 'consistent' and 'contemporaneous' positive feedback loops between tourism development and economic growth, but those loops cannot last for more than a quarter. From the economic perspective, our study reveals that improving tourism activities may accelerate the post-Covid economic recovery of some small countries that rely on tourism. Yet, continuous input is required to sustain the tourism-economy synergy.

The multi-method approach to analyzing motivations and perceived travel risks: impacts on domestic tourists' adaptive behaviors and tourism destination advocacy

The study investigated factors influencing tourists' adaptive behaviors and advocacy for domestic destinations during COVID-19 using a combination of integrated generalized structured component analysis (IGSCA) and fuzzy set qualitative comparative analysis (fsQCA). One thousand tourists from Thailand, South Korea, and China participated in the study. The results revealed that fsQCA's multiple configurations provided valuable insights into the antecedents affecting adaptive behavior and destination advocacy, which complemented IGSCA's symmetric results. The study affirmed the complexity of antecedents that impact outcomes and supported the notion of complexity theory in explaining tourists' destination supporting behavior. The study provided implications for future research in this area.

Perspectives towards hotel stay amidst the COVID-19 pandemic recovery stage: a research from Calamba city, Philippines

After the global tourism industry has experienced the impact of the pandemic, it is critical that people gain confidence in traveling and have the impression that staying in hotels is now safe, because only in this way tourism businesses such as hotels can be fully successful in recovering. For this reason, the researchers guided by a descriptive research design and quantitative research approach, aimed to determine what people think about staying in a hotel, particularly in terms of safety and security, price, location, and service quality, in the time of COVID-19 pandemic recovery stage, focused on the local community of Calamba City, Laguna, Philippines, being one of richest cities in the country and the place where the researchers reside. Moreover, a comparative analysis of the perspective of the respondents has been performed in terms of their age, sex, and educational attainment, identifying which age, sex and educational attainment groups have more positive or negative attitude, and a higher or lower level of hotel stay intention compared with other groups. Being the first study that has assessed the tourism market particularly in terms of their perspective on hotel stay as the hospitality industry attempts to recover from the impact of the pandemic, this is expected to provide a clear picture of the need for management of hotels to continuously work on marketing efforts highlighting the information that it is now safe to practice tourism and stay in their establishments, hence, serving as a guide in coming up with promotional strategies and an action plan, as well as a motivation for researchers who wish to determine the same in their locality or country.

THE IMPACT OF DIGITAL MARKETING ON THE DEVELOPMENT OF TOURISM IN REPUBLIC OF ALBANIA

The tremendous growth of tourism in Albania in recent decades, made important the understanding of the role that digital marketing and mobile technology is playing in this field. Tourism in Albania is one of the most important economic sectors of the country, and is growing year after year. It is emphasized that digitalization is a new form of communication between producers and consumers of tourism services, becoming a source of competitive advantages for tourism organizations. The main goal of the study is to give us a clear overview of the use of the Internet, information technologies and digital marketing in Albania. For the realization of this study, we used a methodology that combines primary data with secondary ones. The research was conducted through questionnaires that were sent to Albanian travel agencies via email. The questionnaire contains 17 questions, and was sent to 150 travel agencies, of which 102 agencies responded. Regarding the study, digital marketing plays an important role in improving the image of Albanian tourism throughout the world. It has created facilities in the way of doing marketing and reducing the costs of businesses. Through digital marketing, travel agencies have managed to promote our country online, personalize services and, above all, be closer to customers. The research found that the most effective digital marketing tools used by the agencies are Instagram and Facebook.

Impacts of the COVID-19 pandemic on the tourism industry in Quebec. An analysis focused on outdoor organizations

This study was conducted with the aim of empirically analyzing the impacts of the pandemic of the Covid-19 on the Quebec tourism industry, with a particular focus on the outdoor sector, given that the latter seems to have been a form of escape in several countries and for many citizens. Based on a quantitative approach and a self-administered survey in the summer of 2020 (n = 1210), this study made it possible to analyze the organizational situation of this industry, the tourism performance of the organizations surveyed, their human resources concerns, their short- and medium-term development prospects, as well as the structural and organizational elements where the organizations are the most vulnerable. Overall, it can be seen that the outdoor sector, thanks to its 40 intrinsic characteristics, stands out very positively in this industry, in particular in contrast to organizations located in large urban centers that depend on clients from outside Quebec.

An Empirical Analysis of Efficiency in Accommodation Industry in Australian Tourism Regions

A body of empirical literature exists which sets out how the accommodation industry performs across a range of locations. However, research on tourism regions in terms of its accommodation industry remains underdeveloped, especially in the Covid-19 pandemic when tourism faced unprecedented adversity and need to find a way to move forward. In an attempt to address this and take the Australian accommodation industry as a case study, this paper sought to investigate the efficiency of Australian tourism regions in the accommodation industry for the period of 2014/15–2017/18. The findings clearly showed that Australian tourism regions had seen significant growth in terms of their efficiency in the accommodation industry over the surveyed period. The Australian commercial large cities, namely Sydney, Melbourne, Brisbane, and the Goal Coast, represent perhaps the best example, having obtained a higher efficiency than all other tourism regions. Exogenous factors, such as the occupancy rate, the average daily rate, the number of international visitors and the number of domestic visitors overnight were identified as influencing the technical efficiency score of tourism regions, with policy formulation and implementation identified as being key to improving the efficiency of the accommodation industry at the regional level for a post-Covid-19 period. [ FROM AUTHOR] Copyright of International Journal of Hospitality & Tourism Administration is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Food festival research review in contemporary tourism

PurposeFood festivals are prevalent for those passionate about food experience globally. More importantly, feedback from food reviewers on mass media platforms has been becoming a critical factor in facilitating the decision-making process of tourists in particular cities. Moreover, stimulating local tourism activities, thanks to food festivals, prove advantageous to the well-being of local habitants. The purpose of this paper is to provide readers with a general overview of food festival research trends in tourist cities, as tourism has the potential to contribute to targets in Goals 8, 12 and 14 on sustainable consumption and production and the sustainable use of resources, respectively, (UNWTO: World Tourism Organization).Design/methodology/approachThis study searched and filtered documents from the Scopus and Web of Science databases, as well as used bibliometric analysis and other mathematical and statistical methods, to better understand the food festival research context between 1970 and 2021. The carriers with mathematical and statistical methods. VOSviewer algorithm was used to identify critical input for visualizing bibliometric networks and to create a framework for this academic food festival research.FindingsThe findings are primarily related to pre and post-COVID-19 research on food festivals worldwide. Furthermore, using an inductive approach, this paper reveals the impact of food festivals in cities and tourist behaviors. According to the findings, the food festival research trends are about "food festivals,” "slow food festivals” and "local food festivals.” Factor analysis is one of the most common analyses in this type of research. Other studies could use the findings and limitations to select appropriate themes and analysis approaches for their research topics.Research limitations/implicationsResearch data sets are mainly from articles that may not account for all actual trends during this pandemic.Originality/valueThis review expects to provide insights into food festivals and help future researchers to recognize several research gaps such as the lack of research on food festival manufacturers and producers or the consistency in visitors' aspect research of quality service, visitors' loyal intentions, satisfaction and culinary experience. The tourism industry can find research trends of food festivals and issues following COVID-19 to find their management styles to fit the context of the post-COVID-19 pandemic, facilitating organizing a safe and effective food festival.

Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19

Drawing from ethnographic fieldwork and using Actor-Network Theory (ANT), the authors trace the interactions of a primary actor and other agents within the context of the volunteer tourist experience at a children's home in Phnom Penh, Cambodia. This paper has two key objectives;first to sketch the volunteer tourism reality as it is shaped by the actions of different actors, and second to showcase how this sensitively balanced ecosystem was significantly disrupted by the Covid-19 pandemic. Staying true to the ANT approach and ‘following the actor' (Latour, 1993), the authors demonstrate how the volunteer tourist setting is relationally reproduced through the incessant alignment of different human and non-human actors and their sometimes conflicting interests and actions. By taking this radical approach, we reveal the need to reconsider the narrative that views all children in orphanages in the global South as victims and pawns of the ‘orphan industrial complex' and how the children's home in the study offers much-needed support to children and people that have no safety net. The study shows that these actors sometimes unknowingly become part of the network and serve a good cause while acting in pursuit of their own interests.

Impact of COVID-19 Pandemic on Beach Tourism in India

COVID-19 Pandemic has a profound Impact on the Indian tourism sector, especially on beach tourism. Research shows significant changes in the pattern of the ecological terrain of coastal areas and on the community dependent on tourism business and marine life, due to the imposition of lockdown for several months. The paper discusses the change in behavioral patterns of people during Pre and Post COVID-19 for visiting any beach destination in near future in terms of preferences in accommodation, selection of beaches based on crowd and other factors that will be considered in post pandemic days. This study brings out various key indicators shaping the pattern of beach holidays in the future based on the survey conducted among tourists belonging to youth population. The survey considered the tourists preferences of visits and factors they would look upon to choose beach holidaying in the Post COVID-19 years. The influence of the pandemic on quality of beaches, visitors'willingness to visit beaches in future, Post Pandemic opportunities and strategies of destinations for shaping tourism further have also been examined. ©Copyright IJHTS.

The impact of international air routes on tourism

We analysed the impact of the number of air routes on international tourism arrivals, using a dynamic panel data model to control for endogeneity. The analysis considers China's tourist arrivals before COVID-19, from its seventeen main source countries. The results show a significant positive effect of international air routes on arrivals. Beyond the overall effect, we differentiate long-haul and short-haul routes, and incorporate potential non-linearities. The conclusion is that air routes have a positive decreasing effect on inbound tourism demand from long-haul markets, but they are not significant for short-haul markets. Given the current post-pandemic challenges, understanding the effect of air routes on tourism demand might be incorporated into destination management strategies.

Health Tourism Prevalence among Western Balkans Citizens During the COVID-19 Pandemic Period

Background: This study seeks to evaluate the prevalence of and the association between receiving medical care abroad and the level of trust that citizens from the Western Balkans-Albania, Bosnia and Herzegovina, Kosovo and Montenegro-have in their healthcare systems. Method(s): The study is cross-sectional and was carried out during three months (July 25-October 30, 2021) through a self-reported questionnaire administered through the Google Forms platform. The study included approximately two-thousand citizens (N=2,356) aged eighteen (18) to seventy (70). Result(s): More than one-third (37.2%) of respondents stated that they or a relative had received healthcare services abroad during the last twelve (12) months. Citizens of Montenegro had the highest prevalence of receiving healthcare services abroad at 43.8%, followed by those from Bosnia and Herzegovina at 39%. No statistically significant difference was found in the level of trust in the healthcare system in the country between those who received healthcare services abroad (4.41+/-2.88) (out of 10) and those who did not (4.48+/-2.81) (t=-0.587, p=0.557). Conclusion(s): We ultimately conclude that more than one-third of the participants in our study have traveled abroad for healthcare purposes, with females, those living in urban areas, and those who have previously had a negative healthcare experience in their home country all being more likely to rely on health tourism.Copyright © 2023 Maljichi et al.

Stakeholders' attitudes towards tools for sustainable tourism in historical cities

Urban space is often the cause of disputes. The underlying causes of these disputes are conflicting interests, attitudes and needs regarding the way it is used. Among the various functions performed by cities, tourism activities have been distinguished as the foremost in the cities of historical value. Mass tourism has developed in the last decade and its excessive flow of tourists has in turn led to overtourism which as described in literature is a negative phenomenon. The causes of conflicts related to the development of tourism and their scale are very diverse. The freezing of the tourism economy during the COVID-19 pandemic created an opportunity to balance its development in the future. As described in the article, this research aims at identifying the attitudes and expectations of Krakow's residence towards the tools of balancing the tourism economy in the post pandemic period. The statistical analysis of the acquired data collected through questionnaires from 386 respondents during July 2020 revealed that most of the respondents support the preservation of cultural heritage and landscapes over business and profit making.

The Impact of Strategic Experiential Modules (SEMs) Dimension on Visitor's Revisit Intention: A Lesson from the Sunrise of Java, Indonesia: Acces la Success

Mangrove tourism is one of the tourist destinations offered by tourism managers that is currently gaining popularity and popularity among tourists. Keeping tourists coming back can be a very effective strategy for developing tourist destinations. This study employs Experiential Marketing as a strategy to increase tourist interest. Because research in the field of experiential marketing in nature tourism destinations such as mangrove tourism is still limited, the topics of this study are experiential marketing and visitor visit intention. The purpose of this study was to determine the impact of strategic experiential modules (SEMs) on visitor revisits intention. The research method used is quantitative with the variable dimensions of SEMs and visitor revisits intention, a sample of 93 tourists with a purposive sampling technique, and multiple linear regression analysis techniques. The results showed that the sense, act, and relate variables had a positive and significant impact on the visitor revisits intention, while the feel variable had a positive but not significant impact, and the think variable had a negative but not significant impact on the visitor revisits intention.